Everything you need to know! 😊

        Instructions

• How long do the nails stay on for?

Temporary Wear (up to 1-2 weeks): With the correct prep, your nails will last up to 1-2 weeks with our sticky jelly gel included in your B.U.T nail tool bag.

 Extended Wear (up to 3 weeks): For nails applied with our nail glue with the correct prep, they can last up to 3 weeks. (We've heard some people have had them on for 6 weeks at a time!)

 Note that these estimates can vary depending on your lifestyle and whether you used the correct application technique!

 **Make sure to always remove any oils from your nail bed by wiping them with an alcohol pad (provided in the kit), before applying the jelly gel or glue!

• How do I apply the press on's?

 Please see our instruction part. There's more tips and video to help your press-ons lasting longer. 

• How do I remove my press on's? 

You can easily remove your press on's with NO damage by soaking them in hot water, soap and oil (any kind such as cuticle oil, kitchen oil or body oil) for 10-15 minutes.

** Note: Some nails may take longer than others to come off depending on how much glue you used, and how long it's been since you've applied your press on's.

• Can I reuse them?

100%!

Our nails are designed to be super durable and long-lasting so that they can be reused multiple times!

Simply buff off the residue glue from the nail using our petite nail filer and place them back in the B.U.T Nail case for next time's use. 😀

• Why use press-ons?

           If you haven't tried them before, here are some reasons why press on's are amazing!

         ♻️ Reusable (the B.U.T Nail kit comes with jelly gel and glue!)

         ⏰Convenient (less than 10 min to apply and 10 mins to remove)

          💸 Affordable (much cheaper than getting them done at the salon)

          🚫 No damage (they're built for temporary wear and wont damage your nails)

          🎨 Customisable (use a nail clipper and our nail filer to get the length you desire!)

• Are press-ons for me?

          👩‍💻You can't wear nails to work! Simply use our temporary jelly gel and remove them after the event

          💅You like changing your nail designs often

          😢You have damaged/weak nails (press on's are way less damaging than gel or acrylics)

          😍You love getting your nails done... but they cost too much and grow out too fast!

Returns and Refunds

• Can I return or exchange my nails?

As a small business, we want you to be completely satisfied with your online purchase. If you are having issues with our sizing or quality, returns are accepted within 14 days of receiving your order.

Note: Returns and exchanges only apply for unworn and unused items. Items received past 14 days will not be accepted.

We’ll gladly accept a return within 14 days of purchase, subject to the following conditions:

Your original Order Number must be provided as proof of purchase.

The item(s) must be in original condition and packaging, it must be unused and unworn.

Sale items and items sold on promotion are non-refundable. A store credit will be issued if you choose to return any sale purchases.

Direct exchanges are only available for Australian customers. You will be required to pay for your own shipping costs if you decide to exchange for another design. 

To submit a request for a return or exchange, please email b.u.t100nail@gmail.com and let us know why you would like to return your package. Please await for approval before sending your package back, as we do not accept incoming returns that have not been approved by the team. 

Shipping

• Do you offer free shipping?

Yes!! We offer free express shipping domestically across Australia for all orders over $49 AUD 

• When will I receive the order?

Domestic (3-8 days). All orders will be fulfilled within 1-2 business days, and standard shipping will usually take 2-8 business days across Australia! We also have express shipping available 😊

International (2-3 weeks). International shipping will take on average 10-28 business days as it's coming all the way from Aussie 

Order Issues

• Can I cancel my order?

Unfortunately once an order is placed we're unable to cancel the order. Once received you're welcome to make a return with us, as long as your items meet our returns criteria :)

• I accidentally ordered the wrong product.

Please contact us straight away by send email b.u.t100nail@gmail.com before the order has been post. Once an order is placed and post we're not able to cancel or make any changes to the order. Once received you're welcome to make a return with us, as long as your items meet our returns criteria :)

• I enter the wrong shipping address. 

Oh,,oh,, that happens. Please contact us straight away by send email b.u.t100nail@gmail.com before the order has been post. We happy to correct the address for you.